Norfolk County Council - Adult Care

West Norfolk CCG works closely with other service providers in West Norfolk so we can make sure that you have access to the services you need.  One such partner agency is Norfolk County Council Social Services.

Norfolk County Council, alongside other organisations, helps adults in West Norfolk who are older or have disabilities including learning disabilities or illnesses, to live as full and independent lives as possible.

They provide Social Workers, Occupational Therapists and assistant staff across West Norfolk whose roles are to work with individuals and understand what help they need the most.

The Adult Care website can assist you in a number of ways including

  • applying online for a Blue Badge
  • managing your money
  • finding the support you are entitled to as a Carer
  • helping you to stay safe and independent.

The help provided by the Council includes:

  • care and support to help people manage their everyday life
  • support in considering residential care
  • housing adaptations for disabled
  • providing equipment to help disabled people to be more independent, or to make care easier.
  • Norfolk First Response - to help with planned and unplanned needs for a short time
  • supporting patients who are coming home from hospital

For more information about the services offered by Norfolk County Council visit their website or telephone 0344 800 8020

Norfolk Care Services Guide 'your guide to care and support for adults' - Norfolk County Council has produced a booklet full of information about how to get help and support, what kind of services are available and details of other organsiations that can help. It is available free in libraries, GP surgeries and other place across Norfolk and can also be accessed here; for accessibility options open the link and click the green wheelchair symbol in the top right-hand corner.

The Guide is also available online or as an eBook at or for a free copy please contact Norfolk County Council Customer Service Centre on 0344 8008020, or request a copy by email information [at]

Dementia Friendly Norfolk 2019: A practical guide to living with dementia in Norfolk.

A dementia guide exploring all aspects of living with dementia is available; for accessibility options open the link and click the green wheelchair symbol in the top right-hand corner. The handbook includes information on looking for a dementia care home, how people with dementia can stay independent for as long as possible, and listings of local dementia groups in Norfolk.