A&E (Emergency Departments) and the 999 ambulance service should only be used in critical or life-threatening situations like:
- severe chest pain/cardiac arrest
- stroke symptoms
- choking/severe breathing difficulties
- bleeding you can’t stop
- convulsions/black outs
- severe allergic reactions (anaphylaxis)
- traumatic/serious injury
- severe burns
- acute confused state and fits that are not stopping
When you go to A&E or call 999 for a minor illness or injury it takes doctors and nurses away from patients who really need emergency and life-saving treatment. Use the right service for your symptoms.
Call NHS 111 if you need urgent medical care but it's not a life-threatening emergency, or you're not sure where to go.
Your nearest A&E is at the Queen Elizabeth Hospital in King's Lynn and it is open 24 hours-a-day, seven days-a-week.
Our 999 ambulance service is provided by the East of England Ambulance Service.