A&E and 999

A&E (Emergency Departments) and the 999 ambulance service should only be used in critical or life-threatening situations like:

  • severe chest pain/cardiac arrest
  • collapse/unconsciousness
  • stroke symptoms
  • choking/severe breathing difficulties
  • bleeding you can’t stop
  • convulsions/black outs
  • severe allergic reactions (anaphylaxis)
  • traumatic/serious injury
  • severe burns
  • drowning
  • overdose                                                                 
  • acute confused state and fits that are not stopping  

When you go to A&E or call 999 for a minor illness or injury it takes doctors and nurses away from patients who really need emergency and life-saving treatment. Use the right service for your symptoms.

Call NHS 111 if you need urgent medical care but it's not a life-threatening emergency, or you're not sure where to go.

Your nearest A&E is at the Queen Elizabeth Hospital in King's Lynn and it is open 24 hours-a-day, seven days-a-week.

Our 999 ambulance service is provided by the East of England Ambulance Service.