Consultation is done when a significant change to a health service is planned. A significant change is one that will have a substantial effect on:

  • Access (eg. reduction or increase in service due to change of location or opening times)

  • Wider community (eg. economic impact, transport, regeneration)

  • Patients or users (either current or future)

  • Service delivery (eg. methods of delivery or relocation of services)

The outcome of a formal consultation must be reported to our Governing Body in public, together with the feedback received, and we must show how this has been taken into account in any recommendations and decision-making.

Current consultations

Providing Primary Care Services to the Patients of Fairstead

Healthwatch Norfolk (HWN) have published their report following a public consultation on the future of primary care services in Fairstead, King’s Lynn. The report can be viewed here.


Vida Healthcare's public consultation on the provision of primary care (GP) services to patients in Fairstead, King’s Lynn will run from 30 May 2019 to 30 August 2019.

It is being run by Healthwatch Norfolk, an independent champion for patients and service users in Norfolk, and is supported by NHS West Norfolk Clinical Commissioning Group.

The consultation document can be found online here:

You can have your say by completing the consultation survey, or by attending one of three public workshops, which will be chaired by Healthwatch Norfolk.  

Dates and locations of the public workshops:

  • Tuesday 11 June, 10:30-12:00, Fairstead Community Centre
  • Tuesday 9 July, 10:30-12:00, Fairstead Community Centre
  • Wednesday 14 August 18:30-21:00, Knight's Hill Hotel, South Wootton

A separate workshop will be organised for local members of the deaf community, which will take place in July.

The survey can be completed online via the Healthwatch Norfolk website. People may choose to give feedback anonymously if they wish.

Alternatively, paper copies can be picked up at premises in the local area, including Fairstead Surgery, Well Pharmacy, and surrounding shops on the Fairstead estate.   


National Chlamydia Screening Programme consultation launched

Public Health England is seeking views on proposals to revise the policy for chlamydia screening in England. Professionals and young people are invited to contribute, by 11:45pm on 25 February 2020. More information at




 View completed consultations