Consultation is done when a significant change to a health service is planned. A significant change is one that will have a substantial effect on:
Access (eg. reduction or increase in service due to change of location or opening times)
Wider community (eg. economic impact, transport, regeneration)
Patients or users (either current or future)
Service delivery (eg. methods of delivery or relocation of services)
The outcome of a formal consultation must be reported to our Governing Body in public, together with the feedback received, and we must show how this has been taken into account in any recommendations and decision-making.