People who need health help this winter are being urged to choose the right place for treatment and help ease the pressure on local NHS services.
The NHS in Norfolk and Waveney is reminding people of the range of options available to them, which include:
- Self caring at home for common conditions such as coughs, colds and sore throats, using over the counter medication.
- Local pharmacists, who are experts in medicines and can give advice about minor illnesses so that you can care for yourself at home.
- Your GP surgery, which can offer appointments with different clinicians, including a doctor or nurse, depending on your needs.
- Walk-in centres: Norwich Practices Health and Walk-in Centre is open seven days a week between 7am and 9pm. It is based at Rouen House, Rouen Road, Norwich, telephone 01603 677500. Cromer Hospital’s Minor Injuries Unit is open seven days a week between 8am and 7.45pm, in Mill Road, Cromer, telephone 01603 646230.
- NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. This service is free to call and available 24 hours a day, seven days a week.Your call will be answered by a trained call handler, whose job it is to ensure you can access the most appropriate local service. You can call 111 if:
- painkillers such as paracetamol and ibuprofen, including versions for children
- over-the-counter cough, cold, flu and indigestion remedies
- antiseptic cream