More time to have your say on the Norfolk and Waveney five year plan for health and care

27th Aug 2019
There’s more time to have your say on a five year plan to shape health and social care in Norfolk and Waveney.
An interactive website is being used to ‘crowdsource’ ideas about what people would like to see in a five year plan for health and care for the region. This conversation has been extended for another three weeks, giving people more time to take part.
Anyone can sign-up to put forward their ideas and to comment on other people’s suggestions. To have your say visit
The online conversation is being run by the partnership of health and care organisations called the Norfolk and Waveney STP (Sustainability and Transformation Partnership).
It works by asking questions about different areas of health and care, and encouraging people to comment. The ideas that come out of the conversations can be used to help inform the five year plan.
So far people have said things like:
  • “Working well after official retirement age should be encouraged but part time work achieves a good compromise. It helps mental and physical well-being. Social interaction and interests in work and the world outside really make life worth living. We all need to do something where we feel valued.”

  • “I think having mental health teams working with schools is really important. But it’s also important that as a society we address why so many children and young people are developing mental health conditions in the first place, not least the impact that poverty has on families and a child’s development. Part of the solution needs to include parenting support and mental health care for parents.”

  • “Unpaid carers: Social prescribing can really help here.  I would like to see the NHS adopt a more joined up approach and consider carers' needs alongside the patients so they can continue with their essential unpaid work that saves local services money.”

  • “Diet advice and classes in the GP surgery would be really helpful.”

  • I think Children, Elderly and those with special needs should be prioritised over others. I also think that surgeries should provide sensory waiting areas for children with Autism spectrum disorders to help them be calm before seeing the doctors. If patients are prioritised by age etc it will prevent unnecessary visits to A&E.”

All of these comments, and many more, will be considered by health and care chiefs when it comes to writing the Norfolk and Waveney STP Plan (Sustainability and Transformation Partnership).

In January 2019, the NHS published its Long Term Plan setting-out how it will make services fit for the future. The plan is backed-up by a 3.4 per cent average real-terms annual increase in NHS England’s budget between 2019/20 and 2023/24 (a £20.5 billion increase over the period).

We are now developing a five year plan for health and care in Norfolk and Waveney, which will set-out how we will deliver the ambitions of the NHS Long Term Plan and our local priorities.

Some of the commitments in the NHS Long Term Plan are ‘critical foundations’ to wider change that we need to prioritise delivering in our five year plan – these are:

  • Providing people with more joined-up and coordinated care, near to where they live, from primary and community health services.

  • Reducing pressure on our emergency hospital services.

  • Using new technology to modernise our health and care system, and using data more effectively to improve people’s health and wellbeing.

Giving people more control over their own health and more personalised care when they need it.

There has already been a great deal of conversations with members of the public and patients over the last 18 months to talk about developing services for the future,  carried out by the NHS, local councils and others. This is being used to help develop the plan. You can see a 25-page report on this at

One of the core elements of the five year plan will talk about how to improve mental health services. As well as comments made during the latest round of public conversations, the STP has undertaken two major “engagement” exercises, talking to service users, families, carers and professionals about how to develop mental health services. This has resulted in two new strategies, for children’s and adults mental health informed by people with direct experience, and which will form an important part of the STP five year plan.
Healthwatch Norfolk has also carried out some early engagement too. Their report can be read here:
There is more about the work of the Norfolk and Waveney STP at: