Healthwatch Norfolk publish Fairstead surgery consultation report

21st Oct 2019

Healthwatch Norfolk (HWN) have published their report following a public consultation on the future of primary care services in Fairstead, King’s Lynn.

Views from patients and residents were collected during the ninety-day consultation period, following a proposal by provider organisation, Vida Healthcare, to change the way they deliver care to patients in Fairstead.

Vida Healthcare’s proposal concluded that the best way to continue to provide primary care services to people in Fairstead is to close the Fairstead branch surgery site, expand the Gayton Road and St Augustine’s surgeries, and grant patients access to either site.

Patients were asked to respond to the proposal via a survey distributed by Healthwatch Norfolk, which achieved 339 fully completed responses.

Three open meetings in June, July and August were also organised and chaired by Healthwatch Norfolk, where members of the public were able to pose questions to a panel, which included representatives from Vida Healthcare, West Norfolk Clinical Commissioning Group (WNCCG) and NHS England.

The survey findings and highlights from public meetings have been presented in the report, which will be submitted to West Norfolk CCG and taken into account before a final decision is made.  

The report can be viewed via the Healthwatch Norfolk website.