Community Engagement Forum

Welcome to the Community Engagement Forum webpage.


Hearing the voice of the people of West Norfolk is vital when planning and commissioning health services that truly meet the needs of the local population. The Community Engagement Forum meetings are one of the ways in which organisations who represent a diverse range of communities and interests can share their views with the people who help to plan local health services.

Our meetings are held quarterly and provide an ideal opportunity for patient groups, support groups and established organisations to come together to learn more about the work of the CCG and more importantly influence and assure the work of the CCG in relation to public involvement. 

We invite speakers from within the CCG team and organisations, who provide health services to share information on their projects they are working on along with providing an opportunity for the members to share information from their own groups.

As a Lay Member for Patient and Public Involvement, I am passionate about ensuring that the voice of the patient is heard. Having 35 years of experience working in health and social care, I know that people working in the NHS try their best to get it right, but they need your help to do this. Sometimes because of resources or lack of time the public and patients don’t always feel involved in their local NHS. We want to try and create a place where we are open and upfront about what we can do and what we can’t do.

If your organisation or group would like to become a member of the Forum or would like to communicate with the CCG please email contact.wnccg [at]

You can find more information on the CCG’s activities in our Patient and Stakeholders newsletter.

Tim Bishop

About Tim Bishop

Tim Bishop has nearly 40 years’ experience working in health and social care, and has particular responsibility for ensuring patient and public voices are heard within the CCG.

Tim has held senior roles in adult social care and within NHS organisations, and is currently the Independent Chair of the Northamptonshire Safeguarding Adults Board; a Non-Executive Director of Optalis, a Local Authority Trading company that provides social care in Berkshire; a Trustee of the Camphill Village Trust; and an advisor to the Anglican Diocese of London on Safeguarding Adults.
Tim has a home in West Norfolk where he is a church warden and an informal carer for an older family member.

Community Engagement Forum


West Norfolk Clinical Commissioning Group (CCG) is committed to public engagement and consultation, making sure we hear from all the people and communities in West Norfolk - everyone’s opinions matter.  To help us achieve this, we ensure we use a variety of different mechanisms, methods and approaches.  There are many established organisations, support groups and patient groups that already exist in West Norfolk and the aim of the Community Engagement Forum is to bring those groups together and encourage active participation and two-way debate with the CCG.

The West Norfolk Community Engagement Forum (CEF) will:

  • Provide a channel of two-way communication between patients, the public of West Norfolk, and the West Norfolk Clinical Commissioning Group.

  • Facilitate the engagement of patients and the public in the planning, design and commissioning of local health services

  • Ensure that feedback from, and the views of, members of the wider West Norfolk population are raised and debated as appropriate.

  • Operate as a key local forum for the CCG to raise awareness of its commissioning plans and decisions, service development and CCG activity.

  • Support the CCG in identifying commissioning priorities.

  • Offer practical support to projects where community engagement is required.

The CEF will help to ensure that the voice of West Norfolk CCG’s patients, carers and the public, including seldom-heard groups, is embedded in the business of the CCG, embracing a ‘no decision about me without me’ promise, actively promoting the principles of the NHS Constitution and actively facilitating the CCG’s commitment to develop services and pathways as co-production with patients.

West Norfolk Community Engagement Forum Terms of Reference

To request to become a member of the forum please email contact.wnccg [at]

Communications and Engagement Strategy

West Norfolk CCG Communications and Engagement Strategy 2017 - 2020

West Norfolk CCG Communications and Engagement Strategy: Action Plan 2017/18

CEF meeting minutes

PDF icon CEF Minutes 23.09.19.pdf326.72 KB
PDF icon Proposed merger of five N and W CCGs.pdf382.42 KB
PDF icon Primary Care Network Population Health Projects1.31 MB
PDF icon WNCCG CEF Agenda September 2019.pdf465.19 KB
PDF icon CEF Minutes 18.07.19 - FINAL.pdf324.06 KB
PDF icon WNCCG CEF Agenda 18.07.19461.63 KB
PDF icon Primary Care Networks presentation - MB
PDF icon CEF Terms of Reference Cover Sheet135.07 KB
PDF icon CEF Terms of Reference208.72 KB
PDF icon WNCCG CEF Agenda 15.01.19461.24 KB
PDF icon WNCCG Accountable Officer's Report 15.01.19910.58 KB
PDF icon Creating an Integrated Care System for Norfolk & Waveney 15.01.19803.59 KB
PDF icon CEF Minutes FINAL 21.09.18.pdf337.53 KB
PDF icon 21.09.18 Agenda391.81 KB
PDF icon 21.09.18 Self-Care presentation779.69 KB
PDF icon 21.09.18 Social Prescribing presentation218.07 KB
PDF icon CEF Minutes 18 06 18 FINAL.pdf245.13 KB
PDF icon Report of the June session108 KB
PDF icon 18.06.18 CEF Agenda307.25 KB
PDF icon 18.06.18 John Webster CCG Update1.12 MB
Office presentation icon 18.06.18 Frailty Presentation675 KB
PDF icon Musculoskeletal Triage and SPoA Service - CEF June 2018318.24 KB
PDF icon 22.03.18 CEF Minutes FINAL219.87 KB
PDF icon 22.03.18 CEF - Accountable Officer’s Report (1).pdf478.31 KB
PDF icon 22.03.18 CEF - Accountable Officer’s Report (2).pdf371.83 KB
PDF icon 22.03.18 CEF - Connecting Your Care.pdf1.85 MB
PDF icon 22.03.18 CEF - GP5YFV.pdf653.42 KB
PDF icon CEF Mins 14th November 2017.pdf258.15 KB
PDF icon CEF Mins July 25, 2017230.08 KB
PDF icon 25.07.17 Diabetes Presentation2.04 MB
PDF icon 25.07.17 Mental Health Presentation613.68 KB
PDF icon 25.07.17 Operational Plan Presentation1.01 MB
PDF icon CEF Mins January 18, 2017273.27 KB
PDF icon CEF Mins October 18, 2016209 KB
PDF icon CEF minutes May 31, 2016220.66 KB
PDF icon CEF minutes March 30, 2016211.58 KB
PDF icon CEF minutes January 22, 2016359.56 KB