We know that sometimes people who identify as Lesbian, Gay, Bisexual, Transgender plus any other sexuality or gender identity, which includes but is not limited to, people questioning their sexuality or gender, intersex people, and people who identify as asexual, queer or non-binary may experience barriers or challenges when it comes to accessing health services.
We are committed to engaging with LGBT+ people in ways that are supportive, inclusive and ensure respect and dignity to the LGBT+ community. We seek to improve the health and wellbeing access and outcomes for our local LGBT+ community, outlined in the universal overarching recommendations made within the national LGBT Public Health Outcomes Framework Companion Document.
The Lily Directory gives contact details for a range of LGBT+ support organisations that can give you information, support, details of social events and opportunities.
LGBT+ Health & Wellbeing Resources
Wellbeing Norfolk and Suffolk offer help and support anyone who wants to improve their wellbeing and manage stress, low mood or anxiety. The Wellbeing offers a range of flexible services, including short-term one-to-one therapies and counselling, short courses and workshops, online support and access to social networks and peer support. If you need help urgently: the Wellbeing Service is not for crisis or emergency situations; if you are experiencing feelings of despair or feeling suicidal, contact your GP or call the Samaritans on 116 123. If you need an emergency service to help you, dial 999.
Resources for young people
Resources for older people
Domestic abuse resources
Broken Rainbow UK: an LGBT domestic violence helpline for LGBT+ people who experience domestic abuse, their friends and families, and the agencies that support them.
Guidance and resources for professionals
Macmillan: Supporting Lesbian, Gay, Bisexual and Trans people with cancer - a practical guide health professionals
Marie Curie: Hiding who I am – the reality of end-of-life care for LGBT people. This report explores why LGBT people experience significant barriers to accessing palliative care.
Royal College of Nursing & UNISON: Not ‘just’ a friend - best practice guidance on health care for lesbian, gay and bisexual service users and their families.
Royal College of General Practitioners: Gender Variance e-Learning - this resource is designed to help GPs respond to the needs of adults and young people experiencing gender dysphoria.
UK Government Gender Recognition Panel - Transgender people can apply to the UK Government Gender Recognition Panel for a Gender Recognition Certificate if they want their gender to be legally recognised in the UK.
Taking action against discrimination and hate incidents
A hate incident is any occurrence which the victim, or anyone else, believes is based on someone’s prejudice towards them because of their actual or perceived age, race, religion, sexual orientation, disability or gender identity. Incidents may include name calling, physical attack, vandalism, hate mail and texts, hate material on social media and theft or financial abuse.
Even if an incident is not a crime, there are measures the police and public agencies can take to deal with incidents that are not reliant on evidence, physical injury or damage to property. We encourage anyone who has experienced or witnessed a hate incident to report it to the police straight away. It doesn’t matter if you have no personal information about the victim or perpetrator:
- In an emergency always phone 999
- In a non-emergency phone 101
- Text 07786 200777
- Minicom number 0845 345 3458
- Fax number 1953 424299
- Use the police online reporting form
Or, make a report at your local police station or Norfolk County Council public building (e.g. public libraries).
You can also get support and advice from Norfolk and Suffolk Victim Care if you have been a victim of a hate incident by contacting them on 0300 303 3706 or visit their website. Alternatively call their out-of-office support line on: 08 08 16 89 111