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WNCCG.jpg NHS West Norfolk Clinical Commissioning Group (WNCCG) is a commissioning organisation.
GroupingsWNCCG.png We are given a budget by the government that we use to plan and pay for health services for people living in West Norfolk.
WeAre.jpg We are a membership organisation. Our members are local family doctors – GPs – who help us develop the best services for patients and staff. You can see a list of our GP Practices here.



About Us

EasyRead-Discussion.jpg The CCG is led by a Governing Body that makes all the decisions in the CCG. They meet in public every other month, see here. The Governing Body is made up of GPs, Nurses and Managers. See here.
Paul Williams Dr Paul Williams is the Chair of our Governing Body and he is a doctor at Upwell near Wisbech.
John Webster Our Lead Director is called John Webster. He is in charge of the CCG.

Melanie Craig

Our Chief Officer is called Melanie Craig. She is in charge of our CCG and all the CCGs in Norfolk and Waveney.
Tim Bishop Tim Bishop is the member of our Governing Body who makes sure that the CCG involves patients and the public in all the work we do.



Get Involved

EasyRead-LotsOfWays.jpg There are lots of ways that people can get involved and have their say. You can see them here.
EasyRead-Report.jpg We write an Annual Report every year which talks about how we engage with local people. You can find these reports here.
EasyRead-SendAnEmail.jpg If you want to get involved you can contact us by email contact.wnccg [at] nhs.net



Compliments and Complaints

EasyRead-WheelChair.jpg The CCG wants to make sure that local services are good quality. One of the ways we do this is by listening to compliments and complaints.
EasyRead-Complain.jpg If you want to complain about a health service you have received it is best to go to the hospital or NHS Trust who is caring for you.
If you are worried about doing that, we might be able to help or advise you.
EasyRead-makeACall.jpg You can contact our complaints service:
01603 595857
EasyRead-SendAnEmail.jpg Email: snccg.complaintsservice [at] nhs.net
EasyRead-WriteALetter.jpg Write to this address:
Lakeside 400, Old Chapel Way, Broadland Business Park, Thorpe St Andrew, Norwich, NR7 0WG.
EasyRead-HealthService.jpg If you need to raise issues about the care you receive from your Doctor (GP), Dentist, Pharmacy or Optician you will need to contact NHS England.
EasyRead-makeACall.jpg Telephone: 0300 311 22 33
EasyRead-SendAnEmail.jpg Email: england.contactus [at] nhs.net
EasyRead-WriteALetter.jpg Write to this address:
NHS England, PO Box 16738, Redditch, B97 9PT.
More information can be found here.