Choose and Book

Choose and Book is a service that lets you choose your hospital or clinic and book your first appointment.

When you and your GP agree that you need an appointment, you can choose which hospital or clinic you go to. You will also be able to choose the date and time of your appointment.

As well as giving you a choice of hospital, date and time for your appointment, Choose and Book will also give you the ability to:

  • plan and manage your appointments around any existing appointments, if you are currently undergoing treatment;
  • fit your treatment in with your other commitments, at home and at work;
  • choose appointments that fit with your carer's schedule; and
  • check the status of your referral and change or cancel your appointments easily over the phone or on the internet.

The Choose and Book system will show your GP which hospitals or clinics are available for your treatment. 

If it is not possible to book your appointment through your GP practice, you can use the national Choose & Book service by telephoning 0345 608 8888.  To use this service, you will need an Appointment Request Letter from your GP surgery, your own NHS Number a list of the hospital or clinic options for you to choose from.  If you prefer, you can also use the online booking service at

For more information about the Choose & Book Service, visit NHS Choices.