Patient Participation Group

A Patient Participation Group (PPG) is a group of patients who want to support and influence the running of their GP practice.

Through the PPG representative on the West Norfolk Patient Partnership, PPGs have regular contact with us and influence our commissioning work.

What does a PPG do?

  • Gives practice staff and patients the opportunity, where possible, to share decision-making in the running of the practice
  • Provides a way for patients to make positive suggestions about the practice, and advocate patient preferences when appropriate
  • Provides a way for practice staff to inform patients about the reality of running a General Practice
  • Involves the wider population and is an advocate for the practice where appropriate
  • Encourages health education activities within the practice
  • Develops self-help projects to meet the needs of fellow patients, such as befriending, help with transport, and bereavement support
  • Acts as a representative group that can be called upon to influence the local provision of health and social care

A PPG has to represent a whole practice population, not personal or individual views!

How to join

To join your local PPG, or find out more about it, contact the Practice Manager at your GP Surgery.

A PPG member: Sheila Young

One person who would recommend being involved in a PPG is Sheila Young.

Mrs Young was a nurse for 35 years and is continuing to champion the views of patients in her role as Chair of West Norfolk Patient Partnership.

She said: “One of the most rewarding things I have found about working in the PPG is that you are making a difference.

“PPGs are there to ensure the patient voice is heard by sharing patient experiences but it is very much a two-way conversation with the GPs.

“I believe PPGs are helping to make a difference to enhance the services on offer in West Norfolk.

“I would like to encourage other people to come along and join us. Being part of a PPG does not cost anything other than your time and the commitment can be as big or small as you would wish.”