About us

West Norfolk Clinical Commissioning Group (CCG) is a new clinically-led organisation responsible for commissioning integrated health and social care for around 170,270 patients in West Norfolk.  "Commissioning" is the planning, designing and paying for NHS services to meet the needs of our local population.

Our aim is to ensure we commission the right integrated services in order to improve the health and wellbeing of the people of West Norfolk.

Our Mission

The mission of NHS West Norfolk Clinical Commissioning Group is to commission integrated health and social care to meet the needs of our local people. We will do this by ensuring:

  • People are supported to stay well and independent in their own community as long as possible;
  • Patients, carers and practitioners all understand how services are provided and where to find information they may need;
  • Where people need care, they receive it safely, in the right place for them and at the right time;
  • Hospital stays will be kept short with appropriately supported discharge arrangements.

The CCG will promote good governance and proper stewardship of public resources in pursuance of its goals and in meeting its statutory duties.

Our Aims

The CCG’s aims are are encompassed in its strategic objectives:

  • To ensure the needs of the people of West Norfolk and the clinical quality are at the heart of everything we do;
  • To lead the long term sustainability of health and social care services for the people of West Norfolk;
  • To collaborate in partnerships that promote and deliver demonstrable improvements in the health and social wellbeing of the people of West Norfolk;
  • To meet statutory financial duties
  • To be innovative and to use intergration as a means to deliver improvements in care;
  • To ensure that the resources and capability are made available to commission services efficiently and effectively.

Our Values

Good corporate governance arrangements are critical to achieving the group’s objectives.

The values that lie at the heart of the group’s work are:

  • The CCG develops a new culture that ensures the voice of the member practices is heard and the interests of patients and the community remain at the heart of discussions and decisions;
  • The Governing Body and the wider CCG act in the best interests with regard to the health of the local population at all times;
  • The CCG commissions the highest quality services with a view to securing the best possible outcomes for their patients within their resource allocation and maintains a consistent focus on quality, integration and innovation;
  • Decisions are taken with regard to securing the best use of public money;
  • The CCG, when exercising its functions, acts with a view to securing that health services are provided in a way which promotes the NHS Constitution, that it is there to improve our health and wellbeing, supporting us to keep mentally and physically well, to get better when we are ill and when we cannot fully recover, to stay as well as we can to the end of our lives;
  • The CCG is responsive to the views of local people and promotes self-care and shared decision-making in all aspects of its business; and
  • Good governance remains central at all times.

Our Priorities

The 'Plan on a Page' brings together on one page West Norfolk’s Health and Wellbeing Indicators and WNCCG Strategic Priorities. It identifies the work programmes that WNCCG will undertake to meet the challenges of addressing the health needs of the local population and the planned outcomes for patients that we will achieve by focussing on the strategic priorities.

Click here for West Norfolk Clinical Commissioning Group - Plan on a Page